SUPPORT / SAMPLES & SAS NOTES
Problem Note 42906: Microsoft Word might shut down unexpectedly when you attempt to refresh multiple content using the SAS® Add-In for Microsoft Office
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When using the SAS Add-In for Microsoft Office in Microsoft Word, you might see one of the following messages when you attempt to refresh multiple content from the Manage Content dialog box.
Microsoft has encountered an error and needs to shut down
Microsoft Office Word has stopped working
Typically, this problem occurs when you refresh graphical output. To circumvent this problem, try refreshing each section of content one at a time.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Add-in for Microsoft Office | Microsoft® Windows® for x64 | 4.3 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 |
| Microsoft Windows Server 2003 Datacenter Edition | 4.3 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 4.3 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 4.3 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 for x64 | 4.3 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2008 | 4.3 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2008 for x64 | 4.3 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows XP Professional | 4.3 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Enterprise 32 bit | 4.3 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Enterprise x64 | 4.3 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Home Premium 32 bit | 4.3 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Home Premium x64 | 4.3 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Professional 32 bit | 4.3 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Professional x64 | 4.3 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Ultimate 32 bit | 4.3 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Ultimate x64 | 4.3 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows Vista | 4.3 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows Vista for x64 | 4.3 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||